Privacy Policy

Tekk Support, LL

Tekk Support, LLC (“Tekk Support,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

We are located at:
500 Carteret St, Beaufort, SC 29902

If you have any questions, please contact us at:
info@tekksupportllc.com


1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information that identifies or can identify you, such as:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Address

  • Login credentials (if applicable)

B. Technical & Usage Data

When you visit our website or use our services, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking technologies

  • Pages viewed

  • Interactions and activity logs

C. Service-Related Information

For tech support or consulting services, we may collect:

  • System logs

  • Device diagnostics

  • Account configuration details

  • Access credentials (only when voluntarily provided for service purposes)

We only collect what is necessary to perform our services.


2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, maintain, and improve our services

  • To deliver customer support and technical troubleshooting

  • To communicate with you regarding services, updates, and billing

  • To process payments and manage your account

  • To secure our systems and prevent fraud

  • To comply with legal and regulatory obligations

  • For internal business purposes such as analytics and operations

We do not sell your personal information.


3. How We Share Your Information

We may share your information with:

  • Service providers (payment processors, hosting providers, analytics tools)

  • Third-party vendors that assist with tech support or integrations

  • Legal authorities if required by law or to protect our rights

We only share the minimum information necessary.
Third-party service providers are required to protect your information.


4. Cookies & Tracking Technologies

We may use cookies, beacons, and similar technologies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve user experience

You can control cookies through your browser settings.


5. Data Security

We use industry-standard technical and organizational measures to protect your data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill the services requested

  • Comply with legal requirements

  • Resolve disputes

  • Support business operations


7. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Request correction or deletion

  • Opt-out of marketing communications

  • Request limitations on data processing

  • Request a copy of your data


8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.


9. Children’s Privacy

Our services are not intended for individuals under 13 years old.
We do not knowingly collect information from children.


10. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be posted with a new “Effective Date.”
Continued use of our services constitutes acceptance of any changes.


11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Tekk Support, LLC
500 Carteret St
Beaufort, SC 29902
Email: info@tekksupportllc.com